php - 使用 soap api 显示所有 otrs 票

Question

我如何使用 soap api 显示所有 otrs 门票。可以通过在 url 中传递票证 ID 来显示个人票证，如下所示:

$url = "https://url/otrs/rpc.pl"; //// URL for OTRS server
$username = "username"; //// SOAP username set in sysconfig
$password = "password"; //// SOAP password set in sysconfig
$TicketID = $_GET['id'];
  //////// Initialize new client session ////////
    $client = new SoapClient(
        null,
        array(
            'location' => $url,
            'uri' => "Core",
            'trace' => 1,
            'login' => $username,
            'password' => $password,
            'style' => SOAP_RPC,
            'use' => SOAP_ENCODED
        )
    );
//////// Create and send the SOAP Function Call ////////
    $sql =
    $TicketDetails = $client->__soapCall("Dispatch",
        array($username, $password,
            "TicketObject", "TicketGet",
            "TicketID", $TicketID,
        ));
 $ticketInfo = array();
    $i = 0;

    foreach ($TicketDetails as $name => $value){ //// explode the xml response
        if (false !== strpos($name, "s-gensym")){

            $temp[$i] = $value;
            $v = $temp[$i - 1];
            if($i % 2 != 0){
                $ticketInfo[$v] = $value;
            }
            $i++;
        }
    }
 var_dump($ticketInfo);
    exit();

如何使用 api 显示所有门票？？？？？

Answer 1

使用 TicketSearch API call以检索票证 ID 列表。然后将此列表提供给 TicketGet，正如您已经展示的那样，以检索票的详细信息。